WEBSITE TERMS OF USE                                                                                           

Effective Date: June 2025

Welcome to https://veteransupportservices.com.au (the “Site”) operated by Veteran Support Services Pty Ltd ACN 679 837 033 (“we”, “us”, “our”). By accessing or using this Site, you agree to comply with the following Terms and Conditions (“Terms”). If you do not agree with these Terms, you must not use our Site.

  1. General Terms

    1. The information on this Site is provided for general informational purposes only. It is not intended as advice you should rely on nor as a substitute for consultations with a qualified professional.

    2. Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up-to-date.

    3. We do not guarantee that our Site, or any content on it, will always be available, uninterrupted or be error-free. 

    4. Our Site is directed to persons located within Australia. If you access our Site from outside Australia, you do at your risk and are responsible for compliance with local laws.

    5. We do not guarantee that our Site will be secure or free from bugs or viruses or any other type of malicious code or software.

  2. Acceptable Use

    1. You may use this Site for lawful purposes only and in accordance with these Terms.

    2. You must not use the Site in any way that causes, or is likely to cause, the Site or access to it to be interrupted, damaged or impaired. Including but not limited to:

    3. Break any applicable laws or regulations;

    4. Send unsolicited promotions or spam without our written consent;

    5. Impersonate us, our staff, or others; or

    6. Disrupt others’ use of the Site or damage our operations.

    7. Use automated tools (like bots or scrapers) without permission;

    8. Upload any content that is obscene, defamatory, abusive, hateful or otherwise unlawful;

    9. Reverse engineer or tamper with the Site;

    10. Introduce viruses or malicious code; or

    11. Try to gain unauthorised access to our servers or data.

    12. We may report unlawful or harmful activity to authorities and will cooperate as required. Breaching these terms may result in immediate suspension of your access.

  3. Intellectual Property

    1. All content on this Site is owned by or licensed to Veteran Support Services Pty Ltd and is protected by Australian copyright law.

    2. You may not reproduce, distribute, modify, transmit, reuse or use the content for public or commercial purposes without prior written permission from us.

  4. Privacy

    1. Your use of this Site is also governed by our Privacy Policy, which complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

    2. By using this Site, you consent to the collection and use of your personal information as described in our Privacy Policy.

  5. Limitation of Liability

    1. To the fullest extent permitted by law, we and our affiliates, service providers, officers, employees and agents are not liable for any loss or damage arising from your use or inability to use this Site or any linked sites, including but not limited to direct, indirect, incidental, or consequential damages (such as loss of profits, data, or goodwill), whether based in contract, tort (including negligence) or otherwise—even if foreseeable.

    2. Nothing in this clause limits liability where it is unlawful to do so, including for death or personal injury caused by our negligence or for fraud. Where liability cannot be excluded, it is limited as permitted under the Australian Consumer Law.

    3. You agree to indemnify and hold us and our related parties harmless from any claims, losses or expenses (including legal costs) arising from your use of the Site, your breach of these Terms, or your misuse of any content or services.

  6. Third-Party Links

    1. This Site may include links to third-party websites. We do not control or endorse the content of those sites and are not responsible for their privacy practices or accuracy. These links are provided for your information only. 

    2. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. 

    3. You access third party websites entirely at your own risk and subject to the terms and conditions of use for those websites.

  7. Changes to These Terms

    1. We may update these Terms at any time. Changes will be published on this page, and continued use of the Site constitutes acceptance of any updates.

  8. Governing Law

    1. These Terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland.